We will monitor all your workstations and servers and be proactive in the event of an issue
We will provide and maintain antivirus software on all your managed systems
We will report monthly all the computers and servers under management
We will provide and monitor cloud backups or workstation backup as appropriate
We will find the right hardware and assist with the procurement
We will recommend and administer subscriptions for your online environment (M365 or Google Apps)
We will make our engineers available to help in the event of an issue from how-to questions to system outages
We will manage your domain names and DNS
We will provide remote workstation access to your end-users through our secure cloud portals
We will answer how-to questions and provide one-on-one training
Every user will gain access to our security training platform
We will continuously monitor your cloud environment to ensure it meets our advanced security and configuration standards
We will monitor your devices and enable encryption to keep your data physically secure
We will help you determine the right software solutions
We will meet with you to review of all your systems and align your technology to your business goals
We will document, secure, and troubleshoot your specific line-of-business apps, whether local or cloud-based
We will build a manual that documents your desired outcomes so that everyone can make the right decisions when specific situations arise
We will setup new users and introduce your new hires to your organizations technology
