As your business utilizes technology more and more, the cost and burden of managing all of your IT systems is taxing without the right help in place.
Here are some of the questions you may be asking yourself:
I'm spending too much time fixing IT issues
I don't have the time to fix the broken printer again or figure out the Wifi problem let alone what's going on with our server!
I don't have anyone to go to
My business IT runs pretty well but when things break I don't have anyone to call.
Cloud-hosted is great but....
Yes, I want as much of my IT infrastructure hosted in the cloud but is that secure and what are the real pros and cons?
I'm unsure if we should be using Teams or Slack?
There are a lot of options for team collaboration and communication and I cannot figure out which one to use.
I love technology but it's hard to put it all together
I love all the productivity capabilities but it's challenging to integrate our CRM to our printing to our server to Quickbooks to Slack. How do they all fit together?
My current IT partner is not responsive
I've had a long-term relationship with my current IT partner but they are not giving me the attention our organization needs.
Ready to reduce IT dysfunction and get your team back to work?
Every industry – from healthcare to legal to financial services – all firms depend on well functioning technology. Whether you have an in-house IT team or are outsourcing the work, we probably have a solution to provide your IT infrastructure.
We'll log on remotely and look at your computer screen to resolve your issue.
System/Site Monitoring
We get notified when issues are detected (e.g. internet connectivity, hard disk corruption, etc.)
Tool Recommendations
We specify and recommend what we feel is the most appropriate tool.
Managed Backups
Bare-metal backups of all your workstations and servers.
Patch Management
We keep your systems up-to-date with the latest security patches.
Vendor Management
Interaction with and review of your other vendors’ services. (Example: ISP vendor, copier vendor, etc.)
Technology Consulting
Periodic meetings to discuss ongoing technical issues and provide guidance.
Edge Device Support
Maintenance of firewalls, routers, switches, and printers.
Systems Rollouts / Upgrades
Installation of new workstations, new servers, etc.
WHAT'S NEXT?
Take The Next Step
Step 1: Let's Talk
Let's set up a meeting to discuss your team's specific technology needs. Click here to schedule.
Step 2: We'll Build A Plan
After we discuss your needs, we'll create a custom plan based on your team's needs and budget.
Step 3: Get Back To Revenue-Generating Activities
We will implement our IT services and get your team back to revenue-generating activities.
FAQ
Can I use NW Techs services if I already have an IT Team?
Yes, you can! We work with organizations that have in-house IT teams and organizations that outsource everything. Our services work in both structures and everything between!
I'm ready to start! How long does it take to onboard?
Most clients we are can onboard within 5 business days and sooner if need be! Because technology has varying requirements, projects and big changes may take longer.
Do you support a multi-location business?
Yes! Many of our clients have multiple locations in different areas. We proud ourselves on providing solutions that integrate and keep the entire organization connected.
What is considered a user?
We define a user as an employee or team member that has a workstation (PC or Mac). Servers and other shared resources are counted as an additional user.
Do you support Macs & PCs?
Yes! We support both PC and Mac-based workstations.
What should I tell my IT provider? (If being replaced)
After our initial onboarding interview, we will let you know our recommended next steps for offboarding your current provider.
