Why Us

Proactive. Passionate. Proven.
Proactive Support

Time is money. Every minute your systems are down is lost productivity. From periodic equipment reviews to 24/7 system monitoring, we are constantly ensuring your technology is online and functioning properly.

Personalized Expertise
Fixed Cost
Technology Guidance

Serving the Portland Area

We have been serving clients in the greater Portland, Oregon metropolitan area since 1994. We love Portland and the people that live here.

Detailed Look At The Services We Provide

Managed on-site Backup

Bare-metal backups of all your workstations and servers.

Rapid Remote Helpdesk

Call us or submit a request online. We'll log on remotely and look at your computer screen to resolve your issue.

On-Site Support

Some things just cannot be done remotely. We are ready to be dispatched to your location.

Off-Site Backup Sync

Keep an extra off-site copy of your critical data.

Technology Consulting

Periodic meetings to discuss ongoing technology issues and provide guidance.

System / Site Monitoring

We get notified when issues are detected (e.g. internet connectivity, hard disk corruption, etc.)

Systems rollouts / upgrades

Installation of new workstations, new servers, etc. is included at no extra cost.

Anti-Virus Protection

Centrally managed and monitored virus scanning for your network.

Spyware Prevention

Monitor your systems for a list of known bad processes.

Desktop Optimization

Nightly scripts to optimize performance on your systems.

Application Management

Keep your applications up to date. We install upgrades and security patches as they are released.

Design Desk Resources

We specify and recommend what we feel is the most appropriate tool.

Vendor Management

Interaction with and review of your other vendors’ services. (Example: ISP vendor, copier vendor, etc.)

Patch Management

We keep your systems up-to-date with the latest security patches.

Edge Device Support

Maintenance of firewalls, routers, switches, and printers.

What our clients are saying:

Shelley Brown •  Chief Operating Officer, Northwest Urology LLC

"I truly wish our other vendors were as invested in our practice as NWTechs. Their team is not only quick when something breaks, but are consistently evaluating and improving our systems to ensure we're prepared for future technology challenges."

Gabe Winslow •  Partner, Sq1 Marketing

"I have worked with NW Techs for 7 years now. They have always done a fabulous job of making our network and technology headaches go away. The fact I don’t think of them often shows how well they work. In addition to keeping our systems running smoothly, they have come to us multiple times with suggestions for technology solutions that could save us money and streamline our efficiency (in-house VOIP solution, etc…)"

Joel Morgan  •  Branch Manager, Options Financial Residential Mortgage

"As a thankful client of NW Technologies group since 2011, they have been an instrumental piece to our development and growth. Partnering with them enables us to devote our energy and resources to focusing on our business and not spending time on becoming IT experts. By allowing NW Technologies Group to do what they do best and support all of our IT needs, we have been allowed to do what we do best and focus on our client's needs."

Lori Colt • Owner, Carroll, Colt & Associates

"NWTechs fixed cost IT support model is awesome.Their approach, at the initial consultation, is to be proactive, not reactive. This is exactly what our company required. Any support we need is just a phone call away and resolved quickly and efficiently. They operate in such a fashion that it's truly like they are part of our team, just not another consulting company."

Bob Berry •  President, Began Tank Truck

"Our computer systems were much less stable before we hired NWTechs. They came in and gave us long-term, effective solutions to our technology issues. Their efforts help ensure that our technology functions smoothly and our team stays productive."

Jared Roth Ed.D. •  Co-Lead Pastor, Evergreen Christian Center

"Working with the NW Technologies Group is one of the smartest decisions we made several years ago. Outsourcing for their expertise was timely and effective. Their team is responsive, skilled, knowledgeable - and do what they say. You will be glad you choose NWTG."

Ready to Start Working With Us? Contact Us