Managed IT

Proactive. Passionate. Proven.
Proactive Support

Time is money. Every minute your systems are down is lost productivity. From periodic equipment reviews to 24/7 system monitoring, we are constantly ensuring your technology is online and functioning properly.

Personalized Expertise
Contract-Free
Fixed Cost
Technology Guidance

Serving the Portland Area

We have been serving clients in the greater Portland, Oregon metropolitan area since 1994. We love Portland and the people that live here.

Detailed Look At The Services We Provide

Managed On-Site Backup

Bare-metal backups of all your workstations and servers.

Rapid Remote Helpdesk

Call us or submit a request online. We'll log on remotely and look at your computer screen to resolve your issue.

On-Site Support

Some things just cannot be done remotely. We are ready to be dispatched to your location.

Off-Site Backup Sync

Keep an extra off-site copy of your critical data.

Technology Consulting

Periodic meetings to discuss ongoing technology issues and provide guidance.

System / Site Monitoring

We get notified when issues are detected (e.g. internet connectivity, hard disk corruption, etc.)

Systems rollouts / upgrades

Installation of new workstations, new servers, etc. is included at no extra cost.

Anti-Virus Protection

Centrally managed and monitored virus scanning for your network.

Spyware Prevention

Monitor your systems for a list of known bad processes.

Desktop Optimization

Nightly scripts to optimize performance on your systems.

Application Management

Keep your applications up to date. We install upgrades and security patches as they are released.

Design Desk Resources

We specify and recommend what we feel is the most appropriate tool.

Vendor Management

Interaction with and review of your other vendors’ services. (Example: ISP vendor, copier vendor, etc.)

Patch Management

We keep your systems up-to-date with the latest security patches.

Edge Device Support

Maintenance of firewalls, routers, switches, and printers.

What our clients are saying:

"Michael was fantastic at talking me through what he needed me to do as I am not very tech-savvy with networking related things. Made the fix pain free and simple!"

Cortney P.

"Jon is great. I appreciate his kindness and expertise."

Jacquie G. 

"Great coverage. Tech very professional and knowledgeable."

Linsey S.

"Everyone on your team is great! Fast resolutions, friendly and competent personnel. Very pleased."

Randi S. 

"Justin is the Best! He researched a super complex quandary faster than most IT people could answer the phone."

Matt. D

 

"Couldn't trust any other company more! NW Technologies is a wonderful company."

Vickie D. 

"Kevin was so helpful and patient. We had to install a device that took some time to deal with, and Kevin remained calm and reassuring. Thank you!

Heather C.

Ready to Start Working With Us? Contact Us